RESPONSIBLE GAMBLING

This Responsible and Underage Gambling Policy ("Policy") shall govern the principles, applied by the Company (the "Company", "We", "Us", "Our") in the framework of responsible gaming and prevention of underage gambling on Vulkan.bet (the "Website").

Gambling is not a source of income

The bets and gambling are becoming more and more popular, largely because of a fast development of the Internet. However, this does not mean that gambling shall be considered as something that can make you rich. You shall always treat gambling and casino games as entertainment but nothing more.

Always control yourself

Here you can find the principles you should follow to avoid a compulsive gambling and uncontrolled bets:

  • Treat gambling as just entertainment but not a guaranteed source of income;
  • Use only such amount of funds in bets that would not influence your financial situation;
  • Do not wage money with the intention to fulfil your financial obligations or with the intention to improve your wealth;
  • Never use loaned money for making bets on the Website;
  • Dot not play on the Website under the influence of alcohol, drugs, medicines or in other cases, when you are in a state of intoxication;
  • Never try to chase your losses;
  • Do not play on the Website in order to distract yourself from your problems of any kind;
  • Do not neglect your social environment;
  • Make sure that you know the rules of the games you play or the rules of the games on the outcomes of which you place a bet;
  • Do not play on the Website secretly from your partner, family member of any other member of your immediate circle.

In case if have found any of the problems, mentioned above, please, do the steps, described below.

Contact Us to impose the limits on your gambling

Please contact Us in case if you cannot stop by yourself and/or if you have found out any symptoms of the compulsive or problem gambling. You can ask Us to do the following:

  • To exclude your account from gambling for a specific time period - from 1 (one) month up to 1 (one) year;
  • To impose the limit on the funds that you can use on the Website;
  • To close your account permanently.

If you have blocked or restricted your Website account, please, contact other gambling providers in order to impose similar limits on your gambling activity.

Tell your family and/or your immediate circle about your problem

Do not be afraid to tell your parents/children, spouse/partner or close friends about the problem you have faced. They will help you to cure that problem and to control your recovery process.

Seek for the help of the skilled specialists

The list of independent organizations that offer help to compulsive gamblers:

For UK residents - Gamblers Anonymous UK. Gamblers Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to do the same. More information you can find on the website of the organization: https://www.gamblersanonymous.org.uk/.

For UK residents - GamCare. Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by problem gambling. We operate the National Gambling Helpline, provide treatment for problem gamblers and their families, create awareness about responsible gambling and treatment, and encourage an effective approach to responsible gambling within the gambling industry. More information you can find on the website of the organization: https://www.gamcare.org.uk/

For non-UK residents - Gambling Therapy. Gambling Therapy is a global service offering free practical advice and emotional support to anyone affected by problem gambling. More information you can find on the website of the organization: https://www.gamblingtherapy.org.uk/.

Consult a professional psychologist

The professional psychologist may find the source of your problem and cure your illness, taking into account your social and cultural background and your particular situation.

Prevention of underage gambling

Vulkan.bet does not knowingly accept the users under the age of 18 years or under the age of majority of his/her jurisdiction.

In order to prevent the Website from being used by the children, the Company applies the Verification procedure. Under this procedure, the following documents and data shall be provided:

  • A copy or a photo of the identification document of the user. The photo should include his/her first and last name, date and place of birth, issue and expiry dates and user`s signature. These parts of the document must not be covered by fingers or any other means, because in such a case it would be impossible to ascertain user`s age and his legal capacity to play on Vulkan.bet.
  • A photo of the user, bearing the documents that were required to pass the Verification.

If it is found, that a user has not yet reached legal age or has made any gaming activity (including transactions) before reaching the legal age, the following measures shall be applied:

  • The account of the child shall be closed;
  • All the transaction made from this account become void and all related funds deposited by the child will be returned;
  • Any stakes or bets made during that time will be returned to the child; and
  • Any winnings which a child have accrued during that time will be forfeited from his/her payment instrument and the child be required to return to the Company all funds that have been withdrawn from the child`s Account.

If you are a parent and want to prevent your child from visiting gambling sites, you can do the following preventing measures:

  • Use filter software such as NetNanny https:/www.netnanny.com/ or Cyberpatrol https:/www.cyberpatrol.com/ to be in control of your child`s Internet traffic;
  • Control transaction on your child`s payment card (if available);
  • Do not give your payment card to your child in his/her personal uncontrolled usage.

In case of any questions on the matters, related to this policy, please, do not hesitate to contact Our Support Team.